Get in touch

Your Crypto Journey Deserves Real Support! 🚀

We're here to help, guide, and grow with you, every step of your crypto journey.

Support & General Inquiries

Need help or have a question? Our team is here to assist with anything related to your account, investments, or using the platform.

💡 Reach out for: account help, payment issues, SIP guidance, or platform navigation.

support@gometatrade.com

Partner With Us

Interested in collaborations, affiliate marketing, or brand partnerships? Let's grow together, reach out and connect with our team.

💡 Reach for: Partnerships, affiliate marketing, integration deals, and co-branded campaigns.

business@gometatrade.com

Security or Bug Reports

Spotted a bug or suspicious activity? Help us keep the platform safe by reporting any issues directly to our security team.

💡 Reach for: reporting bugs, vulnerabilities, phishing attempts, or suspicious activity.

developer@gometatrade.com

Let's Grow Your Crypto Future Together 🚀

Have a question? Need help with your investments? Curious about our referral program? At GoMetaTrade, we're here to empower your crypto journey — and that starts with real, human support.

Ask us if you have any
other questions

You can reach our support team anytime by emailing support@gometatrade.com. We’re here to help with account questions, investment issues, or general inquiries.

Our team operates Monday to Friday, 9 AM – 6 PM EST. You can email us anytime, and we usually respond within 24 hours on business days.

We typically reply within 24 hours (Monday–Friday). During peak periods, it may take up to 48 hours, but we aim to resolve most queries promptly.

Currently, we provide support via email. Phone and live chat support are coming soon for faster, real-time assistance.

GoMetaTrade is headquartered in the United States, with a globally distributed support and development team to serve users worldwide.

If you're interested in collaboration, affiliate marketing, or co-branding, email us at business@gometatrade.com. Our business development team will get back to you shortly.

Please report bugs, technical glitches, or security concerns to developer@gometatrade.com. We take every report seriously and may reward valid disclosures.

Absolutely. Just reply to your existing support email thread, and we'll prioritize your follow-up request.